The first 4 documents are sample documents and a copy of the release notes for this edition of PaperPort. Proceed with the remaining steps to pin-point out the third party service. The software installer includes 123 files and is usually about 658. It will emulate that your system is running a previous version of Windows in order to launch the program. The scanned image will appear in the right hand pane of the user interface screen. But the raison d'être of this article is to explain how to fix it when that does not work, in other words, when the PaperPort scanner database has a bug such that your duplex scanner is not properly configured as a duplex scanner in the database. The Folder tree will change to the scan interface in the left hand pane of the screen.
You can find the steps on how to perform a clean boot in Windows 10 in this. Select a Product and Platform In this area you may select the specific files you want to download without having to search through long lists of file names. After proper manual uninstallation, the next step is to install the upgrade. Hi RichardShaffer, Do you get any error message? You may need to Run the compatibility troubleshooter. Once the scan has completed, you will see another prompt with a time countdown asking if you wish to load more documents.
Please tell me which of this procedure you have already performed. I went to the properties area for the program and if I try to change the compatibility to an earlier version of Windows it does not accept it and the problem continues. Download the PaperPort Install Tool from the Brother website. From the main screen left hand panel you have the option of turning the scanner results dialog box on or off by checking or clearing the check box. When you have a moment please keep updated as to your progress Thank you for your reply. To uninstall it, you need to download their uninstaller, which is here: I keep this handy.
Now you may uncheck Display scanner dialog box, as well as Show Capture Assistant, and you will have one-click, automatic duplex scanning in PaperPort — just click the Scan button! Your machine's software must already be installed before you can download the Nuance PaperPort 12 software. This tool will download and update the correct Paperport driver versions automatically, protecting you against installing the wrong Paperport drivers. Please help, if you can. If you like FlexNet Connect, skip to the next section in this article. Before scanning you must select the scanner you wish to use for this task. The progress window will appear informing you of the progress of the scan. Navigate to the icon for the application on your Desktop or within a Folder and Right-click it.
If you find this article to be helpful, please click the thumbs-up icon below. Enter a description for the Subject of the document b. The Brightness can be set to automatic or user configured. The Program will open the user interface screen. Hi Lucy, A corrupted install file is possibly causing the app to malfunction.
This new article provides working links for 12. Enter the Authors name c. If you wish to create a new Document Type, select the Profile tab default and enter a name for your document type. My advice is to download now, before it's too late. Rename the document If you need to add additional pages or scan the other side you may do so.
Clicking this link will start the installer to download Nuance PaperPort free for Windows. The scan results box will appear. If you find this article to be helpful, please click the thumbs-up icon below. It intentionally does not create an uninstaller, so you can't uninstall it from Programs and Features. The Contrast can be set to automatic or user configured.
Method 1: Put the computer back to an earlier point in time and then check What is System Restore? You will lose all of the work that you put into creating your custom scanning profiles. I took a screenshot of the dialog box but it will not paste to this box. Method 2: Put the computer in clean boot and then check to see if the issue persists Follow Step 1 in the link below, If everything works fine after a clean boot, you can infer that some third party services are causing the problem. Please send me information to correct this error so that I may use the program. Choose the document type you wish to scan. What Andrea reported is this: when the data in BrowserSelected is Mozilla Firefox, PaperPort crashes! Hi , Sorry to hear you're experiencing this issue! Additional information Here is a link to a tool Microsoft uses to find programs that won't uninstall. Maintaining updated Paperport software prevents crashes and maximizes hardware and system performance.
Support Free Online Support Product Registration and get more out of your product. Sample box shows the sample of the naming selected f. With only new version of Windows 10 and no other earlier versions of Windows on my new desktop computer, PaperPort 14. Hi again, You can turn off compatibility mode by these steps. Every time I see it come onto my system from some software installation, I uninstall it. Allows for custom name or date format naming convention b.